Policies

Last updated 13 October 2026.

Subscription

• The Aussie Miswak Monthly Box costs $20 AUD per month, including shipping within Australia.
• You're charged when you subscribe and again on the same date every month until you cancel.
• You can cancel at any time from Manage subscription. Your plan then ends at the close of the billing period you've already paid for, and you won't be charged again.
• If we change the price, we'll let you know by email before it applies to your next payment.

Shipping

• We ship to Australian addresses only, with free standard shipping.
• Boxes are posted within a few business days of each payment. Delivery usually takes 3 to 8 business days.
• Please make sure your delivery address is correct. You can update it from Manage subscription.

Returns and refunds

• If your box arrives damaged, incorrect or missing items, email us within 14 days and we'll replace it or refund you.
• Our goods come with guarantees that can't be excluded under the Australian Consumer Law. You're entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage.
• Because miswak is a product for oral use, we can't accept returns of opened items for change-of-mind reasons.

Privacy

• We collect your name, email, phone number and delivery address so we can fulfil and support your subscription.
• Payments are handled by Stripe. We never see or store your card details.
• We only share your details with the services needed to take payment and deliver your box, such as Stripe and our couriers. We don't sell your information.
• To ask for a copy of your information or have it deleted, email hello@aussiemiswak.com.

Health information

Miswak is a traditional natural product. It isn't a medicine and isn't a substitute for professional dental care. Speak to your dentist or doctor about any oral health concerns.

Contact

Email hello@aussiemiswak.com.